Refund and Returns Policy

At our digital marketplace, we strive to ensure customer satisfaction with every purchase. However, due to the nature of digital files, our refund and returns policy is as follows:

1. Refund Policy:

a. All sales of digital files are final. We do not offer refunds or exchanges for purchased digital files unless otherwise specified by the seller or required by law.

b. In exceptional cases where there is a technical issue with the purchased file preventing its proper use, you may request a refund within [insert number] days of the purchase date. Refund requests must be accompanied by a detailed explanation of the issue.

c. Refund requests will be evaluated on a case-by-case basis, and approval is at our discretion. We reserve the right to refuse refunds if we determine that the issue is not valid or if the file has been misused.

2. Returns Policy:

a. Since digital files cannot be physically returned, our marketplace does not accept returns of purchased digital files.

b. If you encounter any issues with a purchased file, please contact us immediately to report the problem. We will work with you and the seller to address the issue and find a satisfactory resolution.

3. Contact Us:

If you have any questions or concerns about our refund and returns policy, please contact us at info@kalabanya.com. We are here to assist you and ensure a positive experience with our digital marketplace.

By making a purchase on our marketplace, you acknowledge and agree to abide by this refund and returns policy. Thank you for shopping with us!